Refund Policy

Effective Date: 7/21/2025

Our goal is to provide you with clear, valuable business guidance. Since we offer live, personalized services, refunds are handled with care.

Refund Conditions

✅ If you paid but did not schedule a session yet — you may request a refund within 48 hours.
❌ If your session was booked and completed — no refund is available.
❌ No-shows without 12 hours’ notice are non-refundable.

Disputes

We will respond to all Stripe disputes with proof of:

• Payment confirmation

• Booking date and time

• Session attendance (Zoom logs)

• Any client communication

We encourage clients to contact us directly before opening a dispute:
📧 support@kristinanotebrokering.com